Gaya APA
Gaspersz, V.
(2006).
ISO 9001:2000 Quality Improvement
.
Jakarta:
PT Gramedia Pustaka Utama.
Gaya MLA
Gaspersz, Vincent.
"ISO 9001:2000 Quality Improvement".
Jakarta:
PT Gramedia Pustaka Utama,
2006.
Text.